Two typical situations when you can make use of Windows Remote Assistance is when you are facing a problem that is hard to explain over the phone or replicate again. Windows 8 Remote assistance can be made in 2 ways, via an invitation request or through Easy Connect. In order for Windows Remote Assistance to work, both PCs must have remote assistance capabilities as well as network connectivity. With remote assistance, the technician can take control of your PC, use your mouse and keyboard and work his way out of the problem, while you watch. Windows 8 Remote Assistance is a handy feature that lets you connect two computers remotely so that should any PC have a problem, it can be accessed by the trouble shooter or a technician from a remote location.
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